Accessibility

Our Commitment

We believe a great shopping experience should be available to everyone. We continuously work to ensure our site meets the recommendations of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the international standard developed by the World Wide Web Consortium (W3C).

Steps We've Taken

Where possible, we have built our site to support the following:

• Clear, semantic HTML structure for screen reader compatibility
• Keyboard navigation across all interactive elements
• Sufficient colour contrast for text and visual elements
• Alt text on product imagery and content images
• Descriptive link text and button labels
• Scalable text that responds to browser zoom and accessibility settings
• ARIA labels on dynamic interface elements such as the shopping bag drawer and modals

Ongoing Improvements

Accessibility is an ongoing journey, not a one-time project. We regularly audit our site, listen to customer feedback, and make improvements as our team and platform evolve. Some third-party tools or embedded content may not meet the same standards — we work with our partners to address these where possible.

Assistive Technology

Our website is designed to work with the latest versions of major screen readers including VoiceOver, NVDA, and JAWS, and with browser-native zoom and accessibility tools. If you encounter difficulty with a particular browser or assistive technology, please let us know.

Reporting an Issue

If you experience any difficulty accessing content or completing a task on our site — or have suggestions for how we can improve — please contact us. Your feedback genuinely helps us do better.

Email
accessibility@laboosh.com

When reporting an issue, please include:

• The page or feature you were using
• A description of the problem
• The device, browser, and assistive technology you were using (if known)

We aim to respond to all accessibility enquiries within 5 working days.

Alternative Ways to Shop

If you'd prefer to place an order with the help of a member of our team, please email hello@laboosh.com with the items you're interested in and we'll be happy to assist by phone or email.